📞 Every call captured · transcribed · acted on

Conwerz Softphone

Dial any lead in one click from your browser. Every call is automatically recorded against that lead — any team member can replay it later. After the call, the AI summarises and drafts the follow-up. No desk phone. No SIM. No app.

Start free trial Book a demo

From hang-up to follow-up

Click. Record. Summarise. Send.

Every call from your browser. Auto-recorded against the lead. Within seconds of hang-up, the AI delivers a clean summary, action items and a follow-up message your team just needs to review.

Rajesh Kumar · Lead #4821

Site visit confirmation · Source: Meta Ads

Recording · 04:32

Conwerz Softphone · Browser-based · Mute · Hold · Transfer

After hang-up — 3 seconds later

✨

AI call summary

Auto-generated

Site visit booked — Saturday 11 AM at Whitefield Phase 2 model flat
Budget confirmed — ₹85L+ with home-loan pre-approval pending
Family size — couple + 1 child (5 yrs) — needs 3BHK with study
Objection raised — registration cost concerns; needs ₹89,500 quote in writing

📱 WhatsApp follow-up · drafted

Auto-translated to Hindi if needed

Hi Rajesh, great speaking with you. Confirming your site visit on Saturday 11 AM at Whitefield Phase 2. Attaching the full registration cost breakdown — total comes to ₹89,500. See you on Saturday!

Step 1

One-click dial

From any lead row in your CRM. Browser-based — no desk phone, no SIM, no app.

Step 2

Auto-recorded

The recording, transcript and summary all live on the lead's timeline. Replay anytime.

Step 3

AI drafts the follow-up

WhatsApp or email — your team just clicks send. Tone-matched to the call.

The problem

Every sales call is data — and you're throwing all of it away.

A sales agent spends 25 minutes on a call. Makes mental notes. Forgets half. The lead calls back next week — zero context, the agent looks unprofessional, the booking is lost. Then the agent quits and takes every conversation, every nuance, every negotiated price with them.

✕ No call recording → no review, no coaching, no audit trail
✕ No structured summary → next agent starts from scratch
✕ No follow-up automation → many calls never get a follow-up message
✕ Knowledge walks out the door when an agent leaves

The solution

Browser. Click. Recorded. Done.

Open any lead and tap the call button. The Conwerz Softphone dials from your browser, records the call automatically, and attaches the recording to the lead's timeline. When you hang up, the AI writes a clean summary, extracts action items, and drafts the follow-up message in your customer's language.

☎️

One-click dial from any lead

Browser-based. No desk phone, no SIM, no app. Works on Chrome, Edge, Safari.

🎛️

In-call controls

Mute, hold and transfer — all from the browser.

🎙️

Auto call recording

Every call captured against the lead profile. Replay anytime for coaching, audit or new-agent training.

📝

Voice note → AI summary

Record a meeting in the browser. Get a clean transcript, a structured summary and action items as a checklist.

✉️

AI follow-up drafts

After the call, the AI writes the email or WhatsApp message. Your agent edits if needed and hits send.

📎

Attached to the lead forever

Recording, transcript, summary, action items and follow-up message — all live on the lead's activity timeline.

How it works

From sign-up to live in under 2 hours.

Tap to call from any lead

Browser dials the lead's number. The call connects. Recording starts automatically.

AI listens and writes

After you hang up, the AI generates a transcript, a clean summary and an action-item checklist within seconds.

Hit send on the follow-up

AI has already drafted the WhatsApp or email follow-up in your customer's language. You review and send.

Real scenarios across industries

How this feature plays out in the live verticals on Conwerz AI today.

Real Estate

Scenario

Site-visit confirmation call with a 3BHK buyer in Whitefield

Outcome

AI captures preferred date, transport need and additional family members. Drafts WhatsApp follow-up with the calendar link.

Coaching & Education

Scenario

Parent enquiry call about the JEE Crash batch

Outcome

AI captures the student's class, the parent's budget and the demo-class slot. Drafts a follow-up email with the syllabus PDF attached.

Trekking & Adventure

Scenario

Custom group enquiry call — 6 friends, Kedarkantha in May

Outcome

AI transcribes, extracts group size and fitness levels, drafts an itinerary quote on WhatsApp.

Outcomes founding clients see

Pilot results validated with our 5 founding clients across 3 industries.

100%

Calls captured

Recordings + transcripts attached to leads

Seconds

From hang-up to follow-up draft

AI does the typing

Knowledge lost when agents leave

It all stays in the CRM

Why Conwerz AI also includes this

Browser-based — no app, no SIM, no desk phone
Every call auto-recorded — most "CRMs with calling" make you toggle it
AI drafts both email and WhatsApp follow-ups — most tools do one
Voice note → structured CRM update in seconds

Frequently asked

Do I need to install software? +

No. The softphone runs in your browser — Chrome, Edge or Safari. Click "Call" from any lead.

Are recordings stored privately? +

Yes. Recordings live in your tenant-isolated storage and are accessible only to authorised users on your account.

Can I download the recordings? +

Yes — download per call, plus an export of the transcript and AI summary.

Is it legal to record calls in India? +

Single-party consent applies in India for outbound business calls. An automated disclosure intro can be enabled where two-party consent is required.

What languages does transcription support? +

Hindi and English are supported well. Most major regional Indian languages are handled — let us verify yours during onboarding.

Can the AI coach my agents? +

It generates a clean summary and action items after every call — useful for self-review and manager spot-checks. Deeper coaching insights are on the roadmap.